Customer Testimonials Continued...

"Thank you and we look forward to another year of wonderful service with ECS!"
Kimberly M. Rodrigues, MMC - City of Agoura Hills, December 8th

"Thank you so much for Michele, she is so resourceful and we appreciate her.  Training went great!"
Kathy Choate - Cambria Community Services District, November 18th

"I’ve heard nothing but positive feedback on Anjy’s training. She did a great job as always."
Robert Oleinik - USC Career & Protective Services, November 1st

“Your quick responses are only part of the reason why you’re awesome. Thanks Debbi.” 
Luz Adriana Rodriguez – City of Stanton, October 26th

“The Agenda Manager Training last week with Anjy Divine went very well.  The introduction to the program has resulted in a strong base in order for me to begin working with Agenda Manager with a more in-depth understanding of the program.  Working with Anjy Divine is a pleasure, as she has been able to assist and point me in the right direction anytime I have questions.”
Eva Heter - City of Hesperia, October 26th

"Yep, she was great. Thanks!  She's also a good teacher at the ECS conference in Burlingame.  Thank you! "
Rebecca Roberts - City of Dublin, October 21st

"Thank you for your follow-up email. We appreciate your prompt assistance."
Shirr'l Griffin - City of Rancho Cucamonga, October 19th

"Thanks for the follow-up.  Everything went great!  Both Bich and Anjy are very knowledgeable and provided great service to us for both our installation and training."
Darlene Gerdes - City of Calimesa, October 11th

"Jesse was a ton of help!"
Brenda Riley - Jifco, October 11th

"Anjy was great she was knowledgeable and fun to work with; my managers finally understand the software. I appreciate that she took the time to answer our questions and actually have them scan, so that we know they are able to scan necessary documents."
Emely O. Aguilar - Mississippi Regional Housing Authority No. VIII, October 11th

"The migration went great. We experienced no problems post migration and everyone is happy with the result of the work Bich did. He was self reliant and got the job done quickly."
James B. Harris - Encina Wastewater Authority, October 8th

"It [Training] was great!"
Laura Lopez - Riverside County Superior Court, October 5th

"As always, Michele is great to work with. The installation went well; we were able to do all the updates and training in a timely manner. She answered all questions and concerns that we had."
Marci Reyes, City of Kerman, September 22nd

"Thank you for the excellent customer service!"
Sherry Sherif - City of Alameda Housing Authority, August 9th

"The training was great, as was the instructor [Anjy]! Thanks so much again!"
Robert Helton - Encina Wastewater Authority, July 16th

"Please praise Michelle and Israel for their excellent service!!!!!"
Carrie Pincott - City of Rancho Cucamonga, July 15th

"Hi ECS Support,  We were very happy with the install and training."
Linda Hascup, CMC - City of Coronado, June 4th

"Kathy is an excellent public speaker and trainer.  She was very thorough and helped us in a friendly manner.  She had a lot of patience with all of our questions."
Margie Bravo - Stanislaus Drug Enforcement Agency, May 19th

"I want to thank Kathy and James for taking time to listen to our needs and concerns, and offering solutions that “make sense”.  Not only did they make recommendations, they took the time to demonstrate these solutions and identify the steps to complete the process.  Kathy and James are extremely helpful and pleasant to work with. You have a great team."
Sue Martin - Riverside County Humans Resources , May 18th

"Dear Everyone - Thank you all for your continued support.  We really appreciate your rapid follow-up whenever we call about a glitch that we may be experiencing."
Ann Sullivan - City of Saratoga, May 14th

"Training went very well.  I received positive feedback from everyone.  The scanners are really taking advantage of the short cuts that Michelle gave them."
Gloria McCafferty - City of Dublin, April 27th

"I highly recommend this company for its forward thinking and outstanding customer service."
Jennifer Bustamante - City of Riverbank, April 23rd

"Great Classes! Good Info! Was a pleasure to have Anjy!"
Lisa Pippen - Sweetwater UHSD, April 10th

"It [Training] went great, it is always a pleasure to have her here on site."
Brenda Riley - Jifco, Inc., March 30th

"Very professional and knowledgeable. Thank you for the service."
Sean Hillyar - Riverside County TLMA, March 1st

"Everything went great. Love working with Michele!"
Mary Alsbury - South Tahoe Public Utilities Dept, February 17th

"My experience with Kathy was a great one.  She is so aware of our system that it is nice to have her assist with these items.  Kathy is very professional!"
Diana Zipser - San Bernardino County Architecture & Engineering, February 24th

2009 Support and Training
"I would also like to say that Jesse’s assistance this morning was very helpful; Jesse is a pleasure to work with."
Sue Martin - Riverside County Human Resources, December 21st

"Thanks the training was successful he [Jesse] is very knowledgeable and patient, overall he is a great trainer!"
Patrese Smith - Livermore Housing Authority, October 14th

"Jesse was extremely helpful and professional.  He resolved the problem and provided some additional administrative training."
Jeff Collins - Antioch USD, October 8th

"The LaserFiche upgrade training went very well.  We had only a handful of participants but Rod Simon did an excellent job of relaying all of the pertinent information with clarity and preciseness.  He answered any and all questions with confidence. Thank you for assigning him to our region.  Mr. Simon takes very good care of our city’s records management needs."
Jennifer Bustamante - City of Riverbank, September 18th

"The upgrade went smoothly and all our stations have been upgraded.  Michele is great!  She was very informative and a joy to work with"
Emily Colborn, CMC, City Clerk - City of Pismo Beach, September 9th

"Worked perfectly! Please close the ticket. ECS has always offered us prompt quality service.  Conrad in particular was helpful and supportive.  I hope to have him to talk to if we have any problems in the future." 
Thom Gates - San Bernardino County Courts, September 4th

"One word--Outstanding! Michele was very knowledgeable and thorough and a joy with which to work. She is terrific! She is welcome here anytime. From a CTO perspective she is a Technical Rocker!! Rod is great as always. What else is there to say?! Thanks for sending them. It made the installation go very smoothly."
D. A. Hotchkiss, Ph.D., PMP - Fremont USD, August 14th

"I wanted you to know that I think ECS made a very good decision bringing on James.  Friday’s meeting was very successful in my opinion and James did a great job explaining everything.  It really helped me, and Mitch seemed pleased as well."
Stacy Lollar - Amador Water Agency, July 27th

"James did an excellent job making the upgrade a smooth transition"
Leo Salindong - City of Saratoga

"Yes, the issue was resolved. Thank you, Kathy. PS – Michele is awesome!! Great tech support!"
Kathy Choate - Cambria Community Services District, June 18th

"The training went really well.  Michelle is very knowledgeable and helpful.  I look forward to her coming back in the fall.  Thanks!"
Kim Eiland - Madera County, June 8th

"Yes, she was able to get us back up and running.  Very helpful."
Zack Pizzullo - Val Verde USD, June 8th

"I wanted to take the time to thank you for the training on Friday. It was very informative for all of us. We are pleased to be part of the ECS family and look forward working with you in the future."
Ellen Boyle - City of South Lake Tahoe, May 8th

2008 Support and Training
"Kathy was an excellent trainer and my staff got a lot out of her training."
Lisa Lorton - City of Corona PD, December 23rd

"First let me tell you that things yesterday went very well, my Director and Assistant Director sat in on the last session yesterday and are very pleased with everything.  Please pass on our thanks and acknowledgement of the great job that she did…  She was very composed and very consistent insuring that everyone in all three sessions heard the same things, thank you very much."
Diana Zipser - San Bernardino County Architecture and Engineering, November 18th

"Kathy was VERY helpful!  We’re scanning daily and making good progress. Thanks!"
Colleen Heublein - Valley Center - Pauma USD, November 4th

"Michele was a GREAT instructor.  Everything is running good."
Pat Jaquez-Nares - City of Westminster, October 30th

Los Angeles County Office of Education, Alternative Education Division
May 27th, 2008

Teaching incarcerated and at-risk juveniles is the job of the Alternative Education division of the Los Angeles County Office of Education. Shuttling between courthouses, treatment facilities, juvenile halls and foster care, these teens and pre-teens often got lost in the system in the past.

Thanks to the instantaneous electronic transfer of their educational files, made possible by Laserfiche WebLink, these juveniles now are keeping up with schoolwork and counseling opportunities. This increases the likelihood of their eventual rehabilitation. . . Full story...