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Contact Support
ECS Imaging, Inc has several support channels available to get you the help you need quickly and conveniently.
If you are in need of our support services, please be sure to have a detailed description of the problem, including error codes and messages. We recommend having the following information ready when you contact our support department:
Contact Information:
• Company
Name
• Contact
Name
• Phone Number, Extension and
Email Address
Technical Information:
• Operating System,
Service Pack Level
• Laserfiche Version - Server, Client & Plugins
• Hardware - Scanner, SCSI,
Kofax/ScanConnect Version
Error Information:
• Error Code or Message
• Brief but detailed description of the problem.
Tel: 1-877-790-1600 x2 | Fax: (951)787-0831
Email: support@ecsimaging.com
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Copyright© 2008 - ECS Imaging, Inc. All rights reserved.
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